Summit Heating Assistance Fund (SHAF)

Summit Utilities (AOG), in partnership with United Way of Fort Smith Area (UWFSA), is providing critical support through the Summit Heating Assistance Fund (SHAF) to individuals and families struggling to keep their homes warm during the coldest months of the year.

The SHAF program helps customers in the AOG service area who are struggling to pay their heating bills. The fund is supported by contributions from Summit Utilities and by customers who generously donate through their monthly bills. These combined efforts allow UWFSA to provide eligible customers with up to $200 in aid to help cover past-due natural gas bills during the heating season, or until program funds are exhausted.

Program funds are administered by the United Way of Fort Smith Area (UWFSA).

Those in need can apply through March 31st or until funds have been exhausted. This assistance is for AOG customers only.

For questions or to apply for assistance, AOG customers can email SHAF@unitedwayfortsmith.org or call 479-782-1311.

Information you will need to provide:

• Full name

• AOG account number

• Amount past due on your bill

• Service address

• Phone number where we can reach you for additional information

Please Note:

• Funding for this program is available through March 31, 2026, or until funds are depleted.

• If approved for assistance, the maximum amount funded is $200 during the heating season.

• If your outstanding balance is less than $200, any remaining amount will be applied as a credit to your AOG account.

• Accounts with a shut-off notice will NOT be disconnected.

• Accounts with a remaining balance after assistance funds are applied will receive a 60-day past-due extension.

For additional assistance or questions regarding your AOG account, please contact Customer Service at Summit Utilities:

• Arkansas Customers: (800) 992-7552

• Oklahoma Customers: (866) 275-5265

If you find yourself in need of utility assistance in the future, the following resources may also be helpful:

• Salvation Army

• Crawford Sebastian Community Development Council (CSCDC)

• Saint Anne’s Society